Server Busy Error on Microsoft Windows

Most of the time, when you boot windows, you may find this error with a title as “Server Busy” which says:

“This action cannot be completed because the other program is busy. Choose ‘Switch To’ to activate the busy program and correct the problem.”

Most of the time, when you click “Switch to” button, the start menu comes up. When you click “Retry” button, the box comes back up, and when you click “Cancel” button it goes away. (sometimes you will find that “Cancel” button is disabled.) It also goes away after a few minutes on it’s own, if you do not click anything.


You have an installed program which configured to access the internet and perform an operation, such as check for updates.

The ‘server busy’ message is appearing because the program is trying to access the Internet before the connection is completely ready.

Suspected Programs would be an antivirus programiTunes, Java Updater, Samsung kies or any other program that has an update options.

If you find one that meets this description, configure the program to update sometime other than when the computer first starts.


1. In Task Manager, select the ‘Server Busy’ program, right-click and select ‘Go to Process’. This should tell you what program is causing the error. Either uninstall the program or configure it to update sometime other than when computer boots.

2. Run ‘msconfig‘ command and un-check any unnecessary programs, but don’t remove something unless you know what it is. A quick Google search can also help you, if you are not sure about any oddly named processes.

3. Create a new user account on Windows with a fresh user account. The process that is starting will not run anymore. Simply migrate over any documents/pictures/music etc to the new account.

4. If the suspected program (particularly ones that have been recently installed or undergone a significant update.) is difficult to uninstall, then try “System Restore” point to backtrack the recent changes.

5. Check “Event Viewer” entries to find the faulty module that could be causing this issue.

Hope this helps.

One comment

  1. Really no matter if someone doesn’t know after that its up to other people that they
    will help, so here it occurs.


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